Governing Bodies Rest assured as we are members of various governing bodies for our industry.
National Association of Estate Agents
The NAEA is the UK's leading professional body for estate agents. Main functions include regulating, guiding and assisting property professionals across a wide range of disciplines. NAEA also work to make the housing market safer and easier to use and understand when you are buying a home or selling your house
NAEA members are qualified, which means you can be sure you are dealing with a professional agent who adheres to the highest standards in the industry. By choosing an estate agency in the NAEA directory, you know that you're safeguarded and you can feel secure in the knowledge that you and your property are in safe hands
The Property Ombudsman
The role of the Property Ombudsman is to provide fair and reasonable resolutions to disputes between members of the public and estate agents who are members of the TPO Scheme or who have registered with the TPO under the Office of Fair Trading (OFT) Approved Estate Agents Redress Scheme. Firms who are members follow the TPO Code of Practice for Residential Sales, which has been approved by the OFT under the Consumer Codes Approval Scheme.
We remember that we may have dealt with house moves seven days a week over many years, but for the potential home seller regardless of whether it’s their first or indeed their fifteenth time, there remains an element of stepping in to the unknown. Read more...
